This Consumer Rights and Return Policy ("Policy") outlines the rights and procedures for returns and refunds for purchases made on the website of Mudolab Sweden ("Company", "we", or "us"). We are committed to providing high-quality products and ensuring customer satisfaction.

1. Right to Cancel and Return As a consumer, you have the right to cancel your order within 14 days from the date of receiving the product, without providing a reason. To exercise this right, you must notify us in writing or by email using the contact details provided below. Upon cancellation, you must return the product to us in its original condition and packaging.

2. Return Procedure To initiate a return, please contact our customer service team within 14 days from the date of receiving the product. Our team will guide you through the return process and provide you with the necessary instructions. Please note that you may be responsible for the return shipping costs unless the return is due to a defect or error on our part.

3. Refund Policy Once we receive the returned product and verify its condition, we will process the refund within a reasonable timeframe. The refund will be issued using the same payment method used for the original purchase, unless otherwise agreed upon. Please note that the original shipping costs are non-refundable.

4. Exceptions Certain products may be exempt from the right to cancel and return due to their nature, such as perishable goods or customized products. Additionally, hygiene-sensitive items, such as intimate apparel or personal care products, may not be eligible for return for health and safety reasons.

5. Damaged or Defective Products If you receive a damaged or defective product, please notify us immediately. We may request supporting evidence, such as photographs, to assess the issue. Upon verification, we will provide a replacement or refund, including any applicable return shipping costs.

6. Contact Us If you have any questions or need further assistance regarding our Consumer Rights and Return Policy, please contact us at:

Address: Konstgjutarvägen 6, 44, 121 44 Johanneshov, Sweden Phone Number: 969799-0704 E-Mail Address: info@mudolabsweden.se

This Invoicing and Taxation Information ("Information") provides details about the invoicing process and taxation for purchases made on the website of Mudolab Sweden ("Company", "we", or "us"). Please review this information to understand how invoices are generated and the applicable taxes.

1. Invoicing Details Our invoices will include the following information:

• Company Name: Mudolab Sweden
• Address: Konstgjutarvägen 6, 44, 121 44 Johanneshov, Sweden
• Phone Number: 969799-0704
• E-Mail Address: info@mudolabsweden.se

2. Billing and Payment Invoices will be generated for all purchases made on our website. The invoice will include the total amount payable, including any applicable taxes. We accept various payment methods, and the payment details will be provided during the checkout process.

3. Taxation The applicable taxes will be determined based on the relevant tax laws and regulations of Sweden. The invoice will clearly indicate the amount of tax charged, if applicable. Please note that the tax rates may vary depending on the type of product or service purchased.

4. Tax Exemptions If you are eligible for any tax exemptions or discounts, please provide the necessary documentation or identification during the ordering process. We will review the provided information and, if approved, adjust the invoice accordingly.

5. Invoice Discrepancies If you notice any discrepancies or issues with your invoice, please contact our customer service team immediately. We will investigate the matter and make any necessary corrections or adjustments as required.

6. Contact Us If you have any questions or need further assistance regarding our Invoicing and Taxation Information, please contact us at:

Address: Konstgjutarvägen 6, 44, 121 44 Johanneshov, Sweden Phone Number: 969799-0704 E-Mail Address: info@mudolabsweden.se

This document outlines the practices of Mudolab Sweden ("Company," "we," or "us") regarding the collection and processing of personal data on our WooCommerce-based e-commerce website. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect We may collect the following types of personal data from you:

• Name
• Address
• Email address
• Phone number
• Payment information
• Order history
• Communication preferences

2. Purpose of Data Collection We collect and process your personal data for the following purposes:

• To process and fulfill your orders
• To provide customer support and respond to inquiries
• To personalize and enhance your user experience
• To communicate with you about our products, services, and promotions (with your consent, where required by law)
• To comply with legal obligations

3. Data Retention We will retain your personal data for as long as necessary to fulfill the purposes outlined in this document, or as required by law. If you wish to have your data removed from our systems, please contact us using the information provided below.

4. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure We may share your personal data with third-party service providers who assist us in operating our website and conducting our business. These service providers are authorized to use your personal data only as necessary to provide services to us. We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

6. Your Rights You have the right to access, update, correct, or delete your personal data held by us. If you wish to exercise these rights or have any concerns about the processing of your personal data, please contact us using the information provided below.

7. Contact Information If you have any questions, comments, or requests regarding the collection and processing of your personal data or wish to exercise your rights, please contact us at:

Address: Konstgjutarvägen 6, 44, 121 44 Johanneshov, Sweden Phone Number: 969799-0704 Email Address: info@mudolabsweden.se

These Purchase Terms and General Conditions ("Terms") govern the use of Mudolab Sweden's ("Company," "we," or "us") e-commerce website and the purchase of products from our online store. By placing an order with us, you agree to be bound by these Terms.

1. Product Information We strive to provide accurate and up-to-date product information on our website. However, we do not warrant that the product descriptions, prices, availability, or any other content on our site is error-free or complete. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

2. Ordering and Pricing By placing an order, you make an offer to purchase the selected products under these Terms. All orders are subject to availability and acceptance by us. We reserve the right to limit or cancel orders at our discretion. Prices are displayed in the currency specified on our website and do not include applicable taxes or shipping fees unless otherwise stated.

3. Payment We accept various payment methods, as indicated during the checkout process. You agree to provide accurate and complete payment information and authorize us to charge the total amount due, including taxes and shipping fees, to the selected payment method.

4. Shipping and Delivery We will make reasonable efforts to process and ship your order promptly. Delivery times may vary depending on your location and the selected shipping method. You are responsible for providing a correct and deliverable shipping address. Any additional fees or taxes associated with customs clearance are your responsibility.

5. Returns and Refunds Our Returns and Refunds Policy governs the process for returning products and requesting refunds. Please refer to the policy available on our website for more information on eligibility, procedures, and timeframes.

6. Intellectual Property All intellectual property rights, including trademarks, copyrights, and logos, displayed on our website are the property of Mudolab Sweden or their respective owners. You are not permitted to use, reproduce, or distribute any of these materials without our prior written consent.

7. Limitation of Liability To the fullest extent permitted by law, we disclaim any liability for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or the purchase and use of our products.

8. Governing Law and Jurisdiction These Terms are governed by and construed in accordance with the laws of Sweden. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Sweden.

9. Contact Information If you have any questions, comments, or concerns regarding these Purchase Terms and General Conditions, please contact us at:

Address: Konstgjutarvägen 6, 44, 121 44 Johanneshov, Sweden Phone Number: 969799-0704 Email Address: info@mudolabsweden.se

This Delivery Policy and Return Process ("Policy") governs the delivery of products purchased from Mudolab Sweden ("Company," "we," or "us") through our e-commerce website. Please read this Policy carefully to understand our procedures for product delivery and the process for returning items.

1. Delivery Information We will make reasonable efforts to process and ship your order promptly. The estimated delivery timeframes are provided for informational purposes only and are not guaranteed. Delays may occur due to factors beyond our control, such as customs clearance, logistics, or unforeseen circumstances.

2. Shipping Methods and Fees We offer various shipping methods, and the available options and associated fees will be presented to you during the checkout process. Shipping fees are calculated based on the destination, package weight, and selected shipping method. Any applicable customs duties or taxes are the responsibility of the buyer.

3. Shipping Address You are responsible for providing a correct and deliverable shipping address. We will ship the products to the address specified during the checkout process. If you need to make any changes or corrections to the shipping address, please contact us immediately. We are not liable for any loss or delay resulting from an incorrect or incomplete shipping address provided by you.

4. Order Tracking Once your order is shipped, we will provide you with a tracking number or other shipment details, if available. You can use this information to track the progress of your delivery through the designated shipping carrier's website.

5. Returns and Refunds If you wish to return a product, please review our Returns and Refunds Policy for detailed information on eligibility, procedures, and timeframes. The policy is available on our website and forms an integral part of this Policy.

6. Damaged or Defective Products If you receive a damaged or defective product, please contact our customer service team within [number of days] days of receipt. We may request photographic evidence or other documentation to assess the issue. We will then determine the appropriate resolution, which may include a replacement, repair, or refund.

7. Contact Information If you have any questions, concerns, or require further assistance regarding our Delivery Policy and Return Process, please contact us at:

Address: Konstgjutarvägen 6, 44, 121 44 Johanneshov, Sweden Phone Number: 969799-0704 Email Address: info@mudolabsweden.se

These Membership and Account Usage Terms and Conditions ("Terms") govern the use of the membership features and account functionality on the Mudolab Sweden ("Company," "we," or "us") e-commerce website. By creating an account or accessing our membership services, you agree to be bound by these Terms.

1. Account Creation and Registration To access certain features and services on our website, you may be required to create an account. You must provide accurate and complete information during the registration process and keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

2. Membership Benefits and Eligibility Our membership program may provide you with exclusive benefits, promotions, or rewards. The specific benefits and eligibility criteria will be outlined on our website or communicated separately. We reserve the right to modify, restrict, or terminate the membership program or benefits at any time and without prior notice.

3. Account Usage and Responsibilities You are responsible for using your account in compliance with these Terms and applicable laws. You agree not to use your account for any unauthorized or unlawful purposes, including but not limited to:

   a. Sharing or transferring your account credentials to others. b. Impersonating another person or entity. c. Interfering with or disrupting the operation of our website. d. Engaging in any activity that may compromise the security or integrity of our website or other users' accounts.

4. Termination or Suspension of Accounts We reserve the right to suspend, terminate, or restrict your account access at our discretion, without prior notice or liability, for any reason, including but not limited to:

   a. Violation of these Terms or any applicable laws. b. Inappropriate, fraudulent, or abusive behavior. c. Account inactivity or non-compliance with our policies.

5. Data Privacy and Security We are committed to protecting your privacy and handling your personal information in accordance with our Privacy and Data Protection Policy. By using our website and creating an account, you consent to the collection, use, and processing of your personal data as described in the policy.

6. Intellectual Property All intellectual property rights, including trademarks, copyrights, and logos, displayed on our website are the property of Mudolab Sweden or their respective owners. You are not permitted to use, reproduce, or distribute any of these materials without our prior written consent.

7. Governing Law and Jurisdiction These Terms are governed by and construed in accordance with the laws of Sweden. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Sweden.

8. Contact Information If you have any questions, comments, or concerns regarding these Membership and Account Usage Terms and Conditions, please contact us at:

Address: Konstgjutarvägen 6, 44, 121 44 Johanneshov, Sweden Phone Number: 969799-0704 Email Address: info@mudolabsweden.se